Airport Transfer

We will meet you personally at the arrival gate with a board with your name on it and you will immediately be escorted to your vehicle. Then you can relax and enjoy your trip as the driver takes you to your hotel or other destination.

On the way back, Yalı Travel Agency will take you to the airport on time for your flight.

Our Updated Rates

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* Rates are updeted on 21.02.2012

* Please ask our rates for other locations.

TRANSFER TERMS & CONDITIONS

Booking
Bookings should be made minimum 48 hours in advance prior to pick up time. Yalı Travel Agency will confirm the booking by email in written. For bookings in less than 48 hours to pick up time, you should contact us for quick assistance and confirmation. +90 252 385 3200, +90 542 314 7545 (24 hours Emergency Number).

Booking Amendments
Client should provide all the necessary information to do the transfer services as: Client Name / Pick up Location (Airport/Arrival Terminal/Address etc.) / Flight Numbers / Destination Address / Number of Passengers / Vehicle Type / Any special request

Rates Include/Rates Exclude
Rates include: Rates are per vehicle including vehicle, driver, fuel, airport parking, highway tolls, V.A.T. 18%, local taxes, insurance (up to limit of the vehicle insurance).
Rates Exclude: Any additional service request such as change in the booked route, stopping (except emergency) during transfer, any food or drinks, insurance excess.

Payment
The payment is made during the reception in the place of destination or in the office of Yalı Travel Agency.
Important Note: In Turkey the amount is charged only in Turkish Lira in the selling rate of exchange at the date the credit card is cashed. Your bank may use the buying rate of exchange in order to reconvert it in to your country’s official currency. Thus, you do not see a big difference in your credit card statement. Also some banks may charge a small fee for international transactions.

Insurance
The transfer insurance covers the passengers for only medical costs up to the limit of vehicle insurance policy they are transported (if vehicle has insurance). Every care is always taken, customers' property is carried entirely at their own risk and no responsibility can be accepted for loss or damage. Customers are therefore advised to check their own travel insurance. We strongly recommend clients take out adequate holiday insurance. It is their responsibility to check to have adequate insurance cover. The insurance should cover, amongst other things, the cost of cancellation by client, all medical costs and the cost of assistance including return to their country in the event of an accident or illness.

Conditions of Carriage
Yalı Travel Agency reserves the right to refuse to carry any person who is thought to be drunk or drugged and/or whose behavior is considered to pose a threat to the driver, the vehicle or the other passengers (and delegates to drivers and appointed agents). Passengers are not allowed to consume alcohol in any of our vehicles. Smoking is not permitted in our vehicles, except where the driver gives permission to smoke.
Yalı Travel Agency will use every reasonable means to ensure that the vehicles arrive on time and the renting period starts on time. We will not incur any liability in the event of any delay due to causes beyond our control. Yalı Travel Agency will endeavor to carry the passenger(s) without any discomfort and inconvenience about the destination on the confirmation document which shows a hotel, apartment or other facility with full address. However, circumstances beyond our control may prevent the achievement of this responsibility. The following are examples of circumstances are examples which may be beyond our control:

• Accidents causing delays to the vehicle.
• Exceptional or severe weather conditions including snow or flood.
• Compliance with requests of the police.
• Deaths and accidents on the road.
• Vandalism and terrorism.
• Unforeseen traffic delays.
• Industrial action by third parties.
• Problems caused by other customers.
• Other circumstances affecting passenger safety.
• Road closures due to local fiestas or other events.
• Properties that are not accessible to type of service booked.
• Bookings that have been made showing incorrect details of dates, flight times etc.
• Failure by the client to produce their arrival/departure instructions.
• The list is not exhaustible.
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  Our Responsibility
  Yalı Travel Agency provides transfer services thanks to its current location and acts only as a booking agent for transfers done by service partners/third parties where Yalı Travel Agency vehicles are not available. For transfers provided by service partners/third parties Yalı Travel Agency does not have any liability for any of the transfer arrangements and in particular for any illness, personal injury, death or loss of any kind unless caused by our negligence. Any claim for damages, injury, illness or death arising from the transfer services you use must be brought against the operator of the transfer services and will be under the jurisdiction of the law of Turkey.
  
  Luggage Allowence
  Customers are entitled to one suitcase and one hand luggage only. Any excess luggage such as ski equipment must be declared at the time of booking. Yalı Travel Agency MUST be informed of items such as snow boards, skis etc. We will be as tolerant as reasonably possible, but occasionally, extra charges may be made at our absolute discretion. In the event of undeclared excess luggage, Yalı Travel Agency reserves the right to charge an excess baggage allowance (which must be paid for prior to transportation) or to refuse to transport the excess items.
  
  Changes in Reservation
  You may change and cancel your confirmed booking. For changes or cancellation please contact us via reservations@yalitravel.com or fax to + 90 252 3852744. However, if the change need to be made in less than 48 hours to pickup time, we advise you to contact us by + 90 252 3853200, + 90 542 3147545 (24 hours Emergency Number).
  
  Cancellation Policy
  You may cancel 48 hours prior to pick up time. Yalı Travel Agency would be glad to know the reason behind the cancellation.
  
  Complaints
  Complaints may be made in written format latest in 14 days after the transfer service is completed. We are not responsible for complaints made after 14 days of service taken. If the complaint is caused because of our negligence, we will try our best to solve the situation. If the efforts for an amicable solution fails or falls through within 15 days of the arising of the dispute, the parties shall seek for the settlement of the said dispute at an authorised Turkish court in Bodrum. Any decree which involves the reasonable attorney’s fee and the expenses and which decree is granted by the said court shall be final and binding. The final decree might be appealed at the Supreme Court.
  
  Notes
  Yalı Travel Agecny acts as an independent company for its own locations and as an agent for other transportation companies in its network. The rates, general information, terms & conditions are subject to change without prior notice and may differ in each location. Our web site and rates are updated periodically, so please check our web site for up-to-date rates and conditions.